FREE domestic shipping on orders above $200.
The Shipping methods are available via USPS. We will ship your order within one business day from Los Angeles, California.
Shipping costs are based on the weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page.
Yes, we ship world wide. After you add the items to the shopping cart , select your country in the shipping estimator program and click on "recalculate" to see the cost to your country.
Question: I`m from Argentina and I want my order to be sent to San Diego, U.S.A. But when I order the products via internet, it appears my address in Argentina.
How can I Can I use a different shipping address than the billing address? How do I change the shipping address?
Answer: Yes, You can change the shipping address at check out for each order you make. Here is how:
Add products to the shopping cart;
"Check out" and create an account with your billing address, or if you are a returning customer, login to your account;
Continue to checkout, at the shipping method page and click on the "Change Address" button on the left of the shipping address.
Type in the shipping address and continue to make payment.
* USPS International First Class for under 4 pond, USPS International Priority Mail for over 4 ponds, USPS International Express for over 7 ponds. Mailing information is available at http://www.usps.com/ with custom claim form #s.
**USPS International First Class for under 1 pond, USPS International Priority Mail for 1~7 ponds, USPS International Express for over 7 ponds. Mailing information is available at http://www.usps.com/ with custom claim form #s.
Money Back Guarantee
If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return.
3) the return is securely repackaged for shipping and handling.
Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.
Note: Returns are accepted on approval within 7 days of purchase. Due to the nature of the merchandise, no returns on DVDs, sealstone items or other specialty items will be accepted.