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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x 10 Whisker Detail Brushes Wholesale
1 x A Thousand Stitches: A Novel (illustrated by Henry Li)
1 x ACEO-F0497 Lotus with Three Primary Colors
1 x Mulberry Paper #2B Pi/Kozo Thin (13.3x26) 10 sheets
1 x Jumbo Size Goat(Sheep) Hair Zen Grab Brush
1 x Mulberry Paper #3 Unbleached 57x27.5 - 10 Large Sheets
1 x Mineral stone Blue Powder #3(5g)
1 x Lesson 3: Bamboo and Panda Bears (DVD)
1 x Balin Seal Stone Oval with Squash Knob #001
1 x Folding Style Palette for Watercolor Paintings(L)
2 x Seal Ink Paste Stirrer Spatula
1 x Basic White Soft Hair Brush
2 x Extra Long Bristle Badger Hair Brush XXL
1 x ACEO-F0494 Lotus in Full Bloom
1 x Balin Seal Stone Oval with Squash Knob #011
1 x Mineral Stone Blue Powder #1(5g)
1 x Celadon Brush Washer with Convergence Lip(Green Small)
1 x Scroll Hanging String order by yard
1 x Alum Powder for Sizing Rice Paper, Mounting and Snowy Effects
1 x 1" 5/16 Shoushan Soapstone with Lion Top #26
1 x Marie's 12 Color Chinese Painting Colours in Small 5ml none-metal tubes
1 x Lesson 13: Bird of Paradise (DVD)
1 x ACEO-L0198 Sun Set
1 x Jumbo Zen Brush Goat Hair with Real Ox Horn Handle
1 x 1" 1/8 Shoushan Soapstone with Lion Top #27
1 x A Long Stay in the Misty Mountains Cleans my Dreams
3 x Soft-Stiff Hair Combination Brush with Thicker Core
1 x Bamboo Brush Rack (16 Pegs): Premium Brush Organizer and Rest
1 x Black Sable Stallion Brush by Xu Laosan
1 x Fu Baoshi Landscape Stippling Stabbing Brush
1 x Mineral Stone Green Powder #2(5g)
1 x ACEO-L0081 Wateralls
2 x Plain Hanging Silk Scroll 69"x22" L-Scroll-#1A
1 x Cityscape with red lantern and snowy mountain 9x12
1 x 
1 x Lesson 11: Chinese Dragon (DVD)
2 x Private In-person Painting Class with Henry Li (One-day Workshop)
1 x Small Mood Seal #533 Pig or Hog
1 x Shoushan Soapstone rectangular 2.4cm x 1.2cm #2
1 x Lesson 15: Fruits and Veggies Etegami (DVD)
2 x Xiling Brand Black Seal Ink Paste Refill Bag 30g
1 x Consulting Service of Old Seal Content Translation
1 x Ren's Liner Wolf and Sheep Mixed Hair Brush: Your Best Choice for a Versatile Medium-Sized Brush
1 x Blank Hand Scrolls Sized Xuan with Silk Brocade Box 16cmx2.6M
1 x Beautiful Cloisonne Enamel Metal Handled Wolf Hair Brush
1 x Horse Tail Zen Brush – Extra Long Handle Calligraphy & Sumi-e Brush
1 x Indigo Chips 5g
1 x How to Write Your Chinese Name with the process video
1 x Mountain Horse Hair Big Chinese Painting Brush
1 x Kanji Calligraphy on Shikishi Board - perseverance #3
1 x Plain Horizontal Silk Scroll H-Scroll-#2B
1 x Fine Tuning Your Seal with Henry Li
1 x ACEO-V0020 Rambutan
1 x Maobian Bamboo Paper for Practice Chinese or Kanji Calligraphy
1 x Pure Sheep, Goat Hair Extra Small Brush
1 x Blank Hanging Silk Scroll 29"x11" SM-012 Gray Silver
1 x Simbalion Vermilion Ink for Calligraphy or Painting
1 x Chicken Rooster Feather Brush with Bamboo Handle
1 x 5 Essential Brushes for Chinese Brush Painting and Calligraphy
1 x Painting Deer Step-by-step with Henry Li(Zoom recording)
1 x ACEO-V0002 Organic Peaches
1 x Magnolia Sheep Goat Hair X-Large Brush
1 x Lesson 17: Water Buffalo (DVD)
2 x 100% Pure Natural Wool Felt Pad Shitajiki L 47x32
2 x Wool Felt Pad 19x19 Mat for Chinese Calligraphy & Painting
$4,622.57
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept