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Frequently Asked Questions

We are a home based online business located in Los Angeles county, California and here is our mailing address:

Blue Heron Arts Co.
19386 Waterfall Way
Rowland Heights, CA 91748 

We ship worldwide. If you are local and you are welcome to pick up your order by appointment. Please call 909-594-9257.   

Contact Us by E-mail 24/7 and we will get back to you as quickly as we can.   

Other means to contact us:

* If you have trouble placing your order online, please call toll-free 1866-534-7116 or 909-594-9257 9AM-9PM Pacific Time. You may also reach Henry Li at 626-272-1629(C) or email regarding your order.
** Our website is fully secured and safe to make payment online. We take major credit cards and Paypal. 
     If you still prefer to make your payment by Phone, please
1)Add the items into the online shopping cart or write down the names of the items on a piece of paper.
2)Call toll-free 1866-534-7116 to make credit/debit card order over the phone. 



About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept