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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x Indigo Chips 5g
1 x Henry Li's Chinese Painting Class Video(20) DOWNLOAD
1 x Henry Li's Chinese Painting Class Video(08) DOWNLOAD
2 x Basic Four(4) Chinese Painting Brushes(all 4)
1 x Fu Baoshi Landscape Stippling Stabbing Brush
1 x Short-handled Wrist Brush #2
1 x Red Hair Brush for Fine Outline and Calligraphy(S)
1 x Pure Sheep, Goat Hair Extra Small Brush
1 x Blue and White Porcelain Brush Rest w/ Dragon Pattern(6 slots)
1 x Shuniku Red Seal Ink Pad for Inkan Hanko Name Chop(5CM)
1 x Japanese Shodo Calligraphy Inkstick
1 x Magic Cloth for Practice Painting or Calliphy Plain(Small)
1 x Lesson 5: Peony Flowers (DVD)
1 x DW0001 Snake
1 x Magic Cloth with Red Outlined Stroke Guides
1 x BHA Super Wash Soft Brush
1 x Mulberry Paper #2B Pi/Kozo Thin (13.3x26) 10 sheets
1 x ACEO-F0501 Pink Lotus with Pouring Ink Leaves
1 x The Deer-Mountain Horse Hair Biiff Brush Master-Crafted by Xu Laosan
1 x Black Sable Stallion Brush by Xu Laosan
1 x Lablab Bean Flowers
1 x 2 Japanese Shikishi Boards (10.5 x 9.5)
1 x Custom Chinese Seal Design Service(digital Only)
2 x Plain Hanging Silk Scroll 69"x22" L-Scroll-#1A
2 x 2-1/8" Long bristle Wolf stiff hair brush by Xu Laosan
1 x Mountain Horse Hair Big Chinese Painting Brush
1 x Bamboo Inkstick Clamp or Clip Holder(L)
1 x Lesson 15: Fruits and Veggies Etegami (DVD)
1 x ACEO-F0500 Outline Pink Lotus with Pouring Ink Leaves
1 x Portrait of a Himalayan Cat
1 x 2- 5/8" Extra Long Bristle Wolf Stiff Hair Brush by Xu Laosan
1 x Henry Li's Chinese Painting Class Video(02) DOWNLOAD
1 x Balin Seal Stone Oval with Squash Knob #012
1 x Happy Dot Weasel Stiff Hair Brush
1 x Lesson 14: Scots Pine and Squirrel (DVD)
1 x Henry Li's Chinese Painting Class Video(04) DOWNLOAD
1 x Short-handled Wrist Brush #1
1 x Scroll Hanging String order by yard
1 x Basic White Soft Hair Brush
1 x Traditional Chinese Chunk Yellow Gamboge(5g)
1 x 1 1/4 Shoushan Soapstone with Fish Top #2
1 x Shuxu "Rat Whisker" Fine Detail Liner Brush
1 x Red Hair Brush for Fine Outline and Calligraphy(L)
1 x Xiling Brand Dark Red Seal Ink Paste Refill Bag 30g
1 x Pentel Pearl Gold Golden gouache (poster color) Last 1
1 x Porcelain Box for Seal Ink Paste - Green
1 x Plain Horizontal Silk Scroll H-Scroll-#2B
1 x Scroll Box made of Tung Wood
1 x Lesson 8: Three Gorges of Yangtze Landscape(DVD)
1 x Porcelain Box for Seal Ink Paste - Plum Blossoms
1 x Water Star Brand Rice Paper Roll 13.5 x 787 (34.5cm x 2000cm)
1 x Blank Hanging Silk Scroll 59.5"x23.5" Pearl
1 x Victoria's Calligraphy on large Scroll(59x23)
1 x Lesson 3: Bamboo and Panda Bears (DVD)
1 x Panther
1 x Lesson 20: Red-Crowned Cranes (DVD)
1 x 1/2 inch 1.5ocm Qingtian Seal Stone with Box
1 x Horse Tail Zen Brush – Extra Long Handle Calligraphy & Sumi-e Brush
2 x Mingjiao Gelatin Glue for Chinese Painting
2 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
2 x 200 Best Paintings by Fu Baoshi(E-book)
2 x Silicone Mounting Paper - the Whole Roll (26.5" x 54.68 yards)
2 x Soft-Stiff Hair Combination Brush with Thicker Core
$3,802.00
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept