CALL US :1866-534-7116   
Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x Durbar Square in Nepal(2019)
2 x Wool Felt Pad 19x19 Mat for Chinese Calligraphy & Painting
1 x Xiling Brand Red Seal Ink Paste 30g
1 x Blank Hand Scrolls with Silk Brocade Box
1 x 1" Shoushan Soapstone with Lion Top #1
1 x 5 Essential Brushes for Chinese Brush Painting and Calligraphy
1 x 1" 1/16 Shoushan Soapstone with Pixiu Top #28
1 x Painting Rocks in Ax-cut Wrinkle Strokes(e-Book)
1 x Calligraphy Copybook Wang Xizhi's Preface of Orchid Pavilion
1 x Basic Stiff Wolf Hair Brush
1 x Portrait of a Himalayan Cat
2 x Japanese Rice Paper for Sumi-e or Calligraphy Off White 120
1 x Accordion Book with Fabric Cover #11
1 x How to Write Your Chinese Name with the process video
1 x Blue and White Porcelain Brush Rest w/ Dragon Pattern(6 slots)
1 x Basic Four(4) Chinese Painting Brushes(all 4)
1 x 1" 1/8 Shoushan Soapstone with Lion Top #31
1 x A Seal Imprint Collection of Henry Li(eBook)
1 x Portable Piston-fill Pocket Brush Pen A10
1 x Xiling Brand Black Seal Ink Paste Refill Bag 30g
1 x Tang-style Wolf and Goat Hair Combination Fine Line Brush
1 x Horse Tail Zen Brush – Extra Long Handle Calligraphy & Sumi-e Brush
2 x Chicken Rooster Feather Brush with Bamboo Handle
1 x ACEO-F0598 a Couple of Swans
1 x The Principles of Composition in CBP(DVD)
1 x Lesson 1: Orchid, Iris, Chicks and Blue Heron (DVD)
1 x White Porcelain Brush Rest w/ Plum Blossom(4 slots)
1 x Mineral stone Blue Powder #3(5g)
1 x Baiyun White Cloud Soft Hair Brush Small
1 x Maobian Bamboo Paper for Practice Chinese or Kanji Calligraphy
1 x ACEO-F0494 Lotus in Full Bloom
1 x ACEO-L0259 Lighthouse
1 x Marie's 12 Color Chinese Painting Colours in Small 5ml none-metal tubes
1 x Wenzhou Mulberry Rice Paper Paper Roll 27"(69cm)W 10M
1 x CAHN0028 Memory of Apricot Blossoms in Spring Rain
1 x Bamboo Paper Cutter Knife
1 x Xiling Brand Red Seal Ink Paste Refill 40g
1 x Pink Doll Cattleya Orchid 01
1 x ACEO-F0497 Lotus with Three Primary Colors
1 x Small Mood Seal #205 Chen
1 x Rouge Chips(5g)
1 x Lesson 14: Scots Pine and Squirrel (DVD)
1 x Porcelain Box for Seal Ink Paste - Green
1 x Celadon Brush Washer with Convergence Lip(Green Medium)
1 x Mulberry Paper #3 Unbleached 57x27.5 - 10 Large Sheets
$2,750.95
View Cart | Checkout

FAQS
Articles
ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept