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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x Shuangwei Brand Red Seal Ink Paste 90g
1 x Henry Li's Chinese Painting Class Video(14) DOWNLOAD
2 x Xiling Brand Red Seal Ink Paste Refill 40g
1 x Maobian Bamboo Paper for Practice Chinese or Kanji Calligraphy
1 x ACEO-F0505 Vertical Lotus Composition C
1 x Mulberry Paper #2B Pi/Kozo Thin (13.3x26) 10 sheets
2 x Convenient Ink Cake with Case
1 x Consulting Service of Old Seal Content Translation
1 x Scroll Box made of Tung Wood
1 x Lesson 10: Lotus Flower and Frogs (DVD)
2 x Triple Xuan(shuan or shuen) Rice Paper 27x54 87GSM x5 Sheets
1 x Soft-Stiff Hair Combination Brush with Thicker Core
1 x Henry Li's Chinese Painting Class Video(17) DOWNLOAD
1 x Tessai's Tung Oil Soot Sumi Ink Stick for Chinese Painting
1 x Henry Li's Chinese Painting Class Video(01) DOWNLOAD
1 x Henry Li\'s Chinese Painting Class Video(23) DOWNLOAD
1 x 2cm 3/4" Indian Soapstone with Box
1 x Carbon Copy Paper 11-3/4 x 8-3/8
1 x Folding Style Palette for Watercolor Paintings(L)
1 x Porcelain Box for Seal Ink Paste - Peach Flower
1 x Window-free Blank Silk Hanging Scroll 19"x 36"
1 x ACEO-L0735 An Old Tree
1 x Simbalion Vermilion Ink for Calligraphy or Painting
1 x Traditional Chinese Chunk Yellow Gamboge(5g)
1 x Seven Wolf Three Sheep Brush(Extra Large)
1 x 2-1/8" Long bristle Wolf stiff hair brush by Xu Laosan
1 x Blue and White Porcelain Brush Rest w/ Dragon Pattern(6 slots)
1 x Magic Cloth with Red Outlined Stroke Guides
1 x Basic Stiff Wolf Hair Brush
1 x 2 Japanese Shikishi Boards (10.5 x 9.5)
1 x Seal Ink Paste Stirrer Spatula
1 x Small Mood Seal #206 Chen
1 x Small Mood Seal #205 Chen
1 x Balin Rectangular Stone with Bamboo Relief #006
1 x Japanese Rice Paper for Sumi-e or Calligraphy Off White 120
1 x Pumpkins with Strawmen 8x11.5
1 x Red Hair Brush for Fine Outline and Calligraphy(L)
1 x Lesson 11: Chinese Dragon (DVD)
1 x A Student Value Pack for Chinese Painting - Starter Kit
1 x Portable Piston-fill Pocket Brush Pen A20
1 x Mineral Stone Green Powder #2(5g)
1 x Mulberry Paper #2D Pi/Kozo (38.5x74) - 5 X-Large Sheets
1 x ACEO-L0037 Reflections in a Desert Lake
1 x Soft Shikishi Pre-mounted Palace Fan Shape Card(Large)
1 x Shuniku Red Seal Ink Pad for Inkan Hanko Name Chop(5CM)
1 x Download Dragon and Phoenix Gongbi Painting Templates
1 x Indigo Chips 5g
3 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
1 x Shuangwei Brand Red Seal Ink Paste 30g
1 x Lesson 20: Red-Crowned Cranes (DVD)
1 x Silicone Mounting Paper - 10 Yards (26.5 x 360)
1 x Lesson 16: Basic Elements of Landscape Painting(DVD)
1 x Red Hair Brush for Fine Outline and Calligraphy(S)
1 x Shuxu "Rat Whisker" Fine Detail Liner Brush
1 x Two Koi Fish in the Lotus Pond
1 x Balin Rectangular Stone with Bamboo Relief #005
1 x Mulberry Paper #3 Unbleached 57x27.5 - 10 Large Sheets
1 x Small Mood Seal #337 Goat or Sheep
1 x Eucalyptus at Elysian Park
2 x Mingjiao Gelatin Glue for Chinese Painting
2 x Silicone Mounting Paper - the Whole Roll (26.5" x 54.68 yards)
$2,932.87
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept