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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x Plain Horizontal Silk Scroll H-Scroll-#2B
1 x Jumbo Zen Horse Tail Brush with Wooden Handle for Roland Class
1 x 1" 1/8 Shoushan Soapstone with Lion Top #27
1 x Basic White Soft Hair Brush
1 x Shuxu "Mouse Whisker" Stiff Brush Handcrafted by Master Xu
1 x 1" 1/8 Shoushan Soapstone with Lion Top #31
1 x Fu Baoshi's plein air sketches(e-Book)
1 x Bamboo Paper Cutter Knife
1 x Shuniku Red Seal Ink Pad for Inkan Hanko Name Chop(5CM)
1 x Painting Squirrels Step-by-step with Henry Li(Zoom recording)
1 x Hardwood dowel knobs for Hanging Scroll
1 x Rubber Pad or Mat for Seal Stamping - Last One
1 x Baiyun White Cloud Soft Hair Brush Small
1 x Lesson 8: Three Gorges of Yangtze Landscape(DVD)
4 x Shuxu "Rat Whisker" Fine Detail Liner Brush
1 x Jumbo Zen Brush Goat Hair with Real Ox Horn Handle
1 x Artgeology Landscape Paintings by Kang Yuyi
1 x ACEO-F0495 Blue Lotus
1 x Water Star Brand Rice Paper Roll 13.5 x 787 (34.5cm x 2000cm)
1 x Returning Sail (2017)
1 x 10x 2 Large Waterbrush Pens Piston Filler(WS)
1 x Silk Ribbon for Scroll Mounting order by yard
1 x Balin Seal Stone Oval with Squash Knob #001
3 x Wool Felt Pad 19x19 Mat for Chinese Calligraphy & Painting
1 x Vermillion Chips(5g)
2 x Chicken Rooster Feather Brush with Bamboo Handle
1 x Marie's 12 Color Chinese Painting Colours in Small 5ml none-metal tubes
2 x Wood Clamp or Seal Bed for Seal Engraving - Large
1 x BHA Super Wash Soft Brush
1 x ACEO-F0510 Vertical Lotus Composition H
1 x A Street View in Southern France(2019)
1 x ACEO-F0499 Pink Lotus with Green Ink Leaves
1 x Lesson 17: Water Buffalo (DVD)
3 x Silicone Mounting Paper - 10 Yards (26.5 x 360)
1 x Kanji Calligraphy on Shikishi Board - perseverance #3
1 x ACEO-L0081 Wateralls
1 x Sakura Chinese Painting Color - Gold / Golden (12ml)
1 x Durbar Square in Nepal(2019)
1 x Blank Hanging Silk Scroll 29"x11" SM-012 Gray Silver
1 x Mulberry Paper #2D Pi/Kozo (38.5x74) - 5 X-Large Sheets
1 x Small Mood Seal #337 Goat or Sheep
1 x Painting Rocks in Ax-cut Wrinkle Strokes(e-Book)
1 x Blank Hanging Silk Scroll 59.5"x23.5" Pearl
1 x Giuseppe Castiglione's Chinoiserie Gongbi Paintings
1 x Portrait of Kobe Brant
1 x Xiling Brand Red Seal Ink Paste Refill 20g
1 x Magic Cloth for Practice Painting or Calliphy Plain(Small)
1 x Mi-dot Style Landscape
1 x Xiling Brand Red Seal Ink Paste Refill 40g
1 x Victoria's Calligraphy on Shikishi Board(including digital)
1 x ACEO-L0259 Lighthouse
3 x Red Hair Brush for Fine Outline and Calligraphy(S)
1 x Mulberry Paper #3 Unbleached Tan Color - 10 medium sheets
1 x Portable Piston-fill Pocket Brush Pen A10
1 x Japanese Rice Paper for Sumi-e or Calligraphy White 120
1 x Happy Mother's Day! Mother and Baby Monkey
1 x 1 1/4 Shoushan Soapstone with lion Top #35
1 x Carmine Chips(5g)
3 x Liu-style Chinese Calligraphy Copybook with Classic Poems
1 x Small Mood Seal #206 Chen
1 x Wind chimes in Kathmandu
2 x Alum Powder for Sizing Rice Paper, Mounting and Snowy Effects
3 x Mingjiao Gelatin Glue for Chinese Painting
1 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
2 x Silicone Mounting Paper - the Whole Roll (26.5" x 54.68 yards)
2 x 100% Pure Natural Wool Felt Pad Shitajiki L 47x32
3 x Red Hair Brush for Fine Outline and Calligraphy(L)
2 x 2-1/8" Long bristle Wolf stiff hair brush by Xu Laosan
3 x 2- 5/8" Extra Long Bristle Wolf Stiff Hair Brush by Xu Laosan
2 x 200 Best Paintings by Fu Baoshi(E-book)
$4,918.51
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept