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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x Shuxu "Rat Whisker" Fine Detail Liner Brush
2 x 2-1/8" Long bristle Wolf stiff hair brush by Xu Laosan
2 x Small Mood Seal #337 Goat or Sheep
1 x Scroll Hanging String order by yard
1 x Plain Hanging Silk Scroll 69"x22" L-Scroll-#2A
1 x Confucius Unsized Xuan Rice Paper Roll 9.5x787
1 x Basic White Soft Hair Brush
1 x Pure Sheep, Goat Hair Extra Small Brush
1 x Henry Li's Chinese Painting Class Handouts PDF(Lesson 8-14)
1 x Henry Li's Chinese Painting Class Video(12) DOWNLOAD
1 x Lesson 1: Orchid, Iris, Chicks and Blue Heron (DVD)
1 x Horse Tail Zen Brush – Extra Long Handle Calligraphy & Sumi-e Brush
1 x Magic Cloth with Grids for Practicing Calligraphy
1 x Marie's 12 Color Chinese Painting Colours in Small 5ml none-metal tubes
1 x Daseng Transparent White Ink 105g
1 x Yongs Brand Chinese Seal Carving Engraving Knives set of 2
1 x Henry Li's Chinese Painting Class Video(18) DOWNLOAD
1 x Japanese Shodo Calligraphy Inkstick
1 x Chicken Rooster Feather Brush with Bamboo Handle
1 x Accordion Book with Fabric Cover #11
1 x Shikishi Hanging Silk Scroll #003 horizontal
1 x Alum Powder for Sizing Rice Paper, Mounting and Snowy Effects
1 x DW0001 Snake
2 x Redwood Paperweights (sold by the pair)
1 x How to Write Your Chinese Name with the process video
1 x Mulberry Paper #2D Pi/Kozo (38.5x74) - 5 X-Large Sheets
1 x Japanese Rice Paper for Sumi-e or Calligraphy White 120
1 x Victoria's Calligraphy on large Scroll(59x23)
1 x Wild Turkey 13"x9"
1 x ACEO-F0499 Pink Lotus with Green Ink Leaves
1 x Shuxu "Mouse Whisker" Stiff Brush Handcrafted by Master Xu
1 x Lesson 13: Bird of Paradise (DVD)
1 x Jumbo Zen Brush Goat Hair with Real Ox Horn Handle
1 x Vermillion Chips(5g)
1 x 3 Essential Three Basic Brushes for Chinese Painting or Sumi-e
1 x ACEO-F0494 Lotus in Full Bloom
1 x ACEO-V0022 Yam
1 x Basic Small Weasel "Leaf Vein" Brush
1 x 1 1/4 Shoushan Soapstone with Fish Top #2
1 x 1" Shoushan Soapstone with Lion Top #1
1 x Scroll Box made of Tung Wood
1 x Shuangwei Brand Red Seal Ink Paste 30g
2 x Soft Shikishi Pre-mounted Palace Fan Shape Card(Large)
1 x Silk Ribbon for Scroll Mounting order by yard
1 x Blank Hanging Silk Scroll 29"x11" SM-014 Blue Gold
1 x Magnolia Sheep Goat Hair X-Large Brush
1 x Small Mood Seal #210 Li (Lee, Yi)
1 x Balin Rectangular Stone with Bamboo Relief #005
1 x Xiling Brand Red Seal Ink Paste Refill 20g
1 x Plain Horizontal Silk Scroll H-Scroll-#2B
1 x Xiling Brand Black Seal Ink Paste Refill Bag 30g
1 x 1 inch (2.5cm) Qingtian Seal Stone with gift box
1 x Panther
1 x Short-handled Wrist Brush #3
1 x Calligraphy Copybook the Heart Sutra by Ouyang Shun
1 x Mulberry Paper #2B Pi/Kozo Thin (13.3x26) 10 sheets
1 x Basic Four(4) Chinese Painting Brushes(all 4)
1 x Chinese Orchids in Our Backyard(watercolor, 2017)
1 x ACEO-L0303 Canyon Overlook
3 x 200 Best Paintings by Fu Baoshi(E-book)
2 x Mingjiao Gelatin Glue for Chinese Painting
3 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
2 x Soft-Stiff Hair Combination Brush with Thicker Core
3 x Silicone Mounting Paper - the Whole Roll (26.5" x 54.68 yards)
$4,034.40
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept