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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x Kanji Calligraphy on Shikishi Board - perseverance #2
1 x 2- 5/8" Extra Long Bristle Wolf Stiff Hair Brush by Xu Laosan
1 x Small Mood Seal #317 Goat or Sheep
1 x Shuxu "Rat Whisker" Fine Detail Liner Brush
1 x Eight Horses to the Tone of \"Wine Spree\"
2 x Folding Style Palette for Watercolor Paintings(L)
1 x Tessai's Tung Oil Soot Sumi Ink Stick for Chinese Painting
1 x Shuniku Red Seal Ink Pad for Inkan Hanko Name Chop(5CM)
1 x Central Academy #1 Calligraphy Brush
1 x Carbon Copy Paper 11-3/4 x 8-3/8
1 x Blooming Cherry Plein Air Painting Oil on Canvas 9x12
1 x Lesson 1: Orchid, Iris, Chicks and Blue Heron (DVD)
1 x Alum Powder for Sizing Rice Paper, Mounting and Snowy Effects
1 x Chicken Rooster Feather Brush with Bamboo Handle
1 x Maobian Bamboo Paper for Practice Chinese or Kanji Calligraphy
1 x Shoushan Soapstone rectangular 2.4cm x 1.2cm #2
1 x Two Koi Fish in the Lotus Pond
1 x 1 1/4 Shoushan Soapstone with lion Top #35
1 x Henry Li's Chinese Painting Class Video(21) DOWNLOAD
1 x Scroll Box made of Tung Wood
1 x Henry Li's Chinese Painting Class Video(14) DOWNLOAD
3 x 200 Best Paintings by Fu Baoshi(E-book)
1 x Xiling Brand Red Seal Ink Paste Refill 40g
2 x Black Sable Stallion Brush by Xu Laosan
1 x Basic Stiff Wolf Hair Brush
1 x Golden Pavilion (Kinkaku-ji) in the Snow
1 x DVD Concept of Opening-and-Closing(Kaihe), Dragon Vein and Cun
3 x Soft-Stiff Hair Combination Brush with Thicker Core
1 x Portrait of a Himalayan Cat
1 x Henry Li's Chinese Painting Class Video(06) DOWNLOAD
1 x White Porcelain Brush Rest w/ Plum Blossom(4 slots)
1 x Pink Doll Cattleya Orchid 01
1 x Lesson 3: Bamboo and Panda Bears (DVD)
1 x Mountain Horse Hair Big Chinese Painting Brush
1 x Bamboo Brush Rack (16 Pegs): Premium Brush Organizer and Rest
1 x Beautiful Cloisonne Enamel Metal Handled Wolf Hair Brush
1 x Yidege Ink for Chinese Calligraphy and Painting 100g (3 Grades)
1 x Marie's 12 Color Chinese Painting Colours in Small 5ml none-metal tubes
1 x Happy Dot Weasel Stiff Hair Brush
1 x Xiling Brand Red Seal Ink Paste Refill 20g
1 x 5 Essential Brushes for Chinese Brush Painting and Calligraphy
1 x 10x 2 Large Waterbrush Pens Piston Filler(WS)
1 x Maintain Road into the Clouds
1 x Japanese Rice Paper for Sumi-e or Calligraphy White 120
1 x Henry Li's Chinese Painting Class Video(20) DOWNLOAD
1 x Henry Li's Chinese Painting Class Video(10) DOWNLOAD
1 x Lesson 4: Landscape with Pines and Waterfall(DVD)
1 x Handling fee and Back Shipping for Carving Customer's Stones
1 x Magic Cloth for Practicing Painting or Calligraphy Plain(Large)
1 x A Student Value Pack for Chinese Painting - Starter Kit
2 x Mulberry Paper #4M with Golden Flakes 18x27 10 medium sheets
1 x BHA Super Wash Soft Brush
1 x Small Mood Seal #205 Chen
1 x Painting Squirrels Step-by-step with Henry Li(Zoom recording)
1 x Seal Ink Paste Stirrer Spatula
1 x Unsized Single Xuan Rice Paper Pad 30 Sheets 10x14
1 x Fu Baoshi's Album Leaf Paintings(e-Book)
2 x Mingjiao Gelatin Glue for Chinese Painting
2 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
2 x Silicone Mounting Paper - the Whole Roll (26.5" x 54.68 yards)
$3,747.47
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept