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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x ACEO-V0020 Rambutan
1 x Black Sable Stallion Brush by Xu Laosan
1 x 6 Varieties of BHA Piston-filler Water Brushes & Pens
1 x Japanese Rice Paper for Sumi-e or Calligraphy Off White 120
1 x Goat Hair Soft Pasting Brush for Wet Mounting (Medium)
1 x Blank Hanging Silk Scroll 29"x11" SM-012 Gray Silver
1 x 2-1/8" Long bristle Wolf stiff hair brush by Xu Laosan
1 x Balin Seal Stone Oval with Squash Knob #001
1 x Mineral Stone Blue Powder #1(5g)
1 x Small Mood Seal #533 Pig or Hog
1 x Panther
1 x Wood Brush Rest
1 x ACEO-V0014 Rambutan
1 x Japanese Rice Paper for Sumi-e or Calligraphy White 120
1 x Japanese Blue Ink Concentration for Calligraphy and Painting
1 x Private Zoom Lesson with Henry Li (Hourly Rate)
1 x Bamboo Inkstick Clamp or Clip Holder(L)
1 x Bamboo Paper Cutter Knife
1 x 3 Essential Three Basic Brushes for Chinese Painting or Sumi-e
1 x Folding Style Palette for Watercolor Paintings(L)
1 x Lablab Bean Flowers
1 x Single, Double and Triple Xuan Paper Assortment Pack
1 x Ren's Liner Wolf and Sheep Mixed Hair Brush: Your Best Choice for a Versatile Medium-Sized Brush
1 x Horse Painting and Calligraphy of the Same Origin
1 x Artgeology Landscape Paintings by Kang Yuyi
1 x Lesson 19: Misty Mountains Landscape (DVD)
1 x Scroll Box made of Tung Wood
1 x Xiling Brand Dark Red Seal Ink Paste Refill Bag 30g
1 x Xiling Brand Black Seal Ink Paste Refill Bag 30g
1 x Baiyun White Cloud Soft Hair Brush Small
1 x Wenzhou Mulberry Rice Paper Paper Roll 27"(69cm)W 10M
1 x The Garden of Gods from my Memory
1 x Xiling Brand Red Seal Ink Paste Refill 40g
1 x ACEO-F0035 Red Lotus Turns Brighter in Sunshine
1 x Commission of a Portrait from Photo
1 x 67 Gongbi Peony Templates(downloadable)
1 x Pre-mounted Fan Face on Soft Shikishi Board(pack of 10)
3 x Alum Powder for Sizing Rice Paper, Mounting and Snowy Effects
1 x 12x Soft-Stiff Hair Combination Brushes w/ Thicker Core
1 x Unsized Single Xuan Rice Paper 30 Sm sheets (13.5x18)
1 x Jumbo Zen Horse Tail Brush with Wooden Handle for Roland Class
1 x Henry Li's Chinese Painting Class Handouts PDF(Lesson 1-7)
1 x Handling fee and Back Shipping for Carving Customer's Stones
1 x Painting Rocks in Ax-cut Wrinkle Strokes(e-Book)
1 x Best Selection of Classical Orchid Paintings
1 x Shuniku Red Seal Ink Pad for Inkan Hanko Name Chop(5CM)
1 x ACEO-F0510 Vertical Lotus Composition H
1 x Lesson 8: Three Gorges of Yangtze Landscape(DVD)
1 x Palm Fiber Mounting Brush (S)
1 x Maintain Road into the Clouds
1 x A Student Value Pack for Chinese Painting - Starter Kit
1 x BHA Moss Dots Brush(second addition)
2 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
2 x Mingjiao Gelatin Glue for Chinese Painting
$3,070.45
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept