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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x The Half Dome Rock at Yosemite
3 x 2-1/8" Long bristle Wolf stiff hair brush by Xu Laosan
1 x Henry Li's Chinese Painting Class Video(15) DOWNLOAD
1 x Wood Brush Rest
1 x 5 Essential Brushes for Chinese Brush Painting and Calligraphy
2 x Xiling Brand Black Seal Ink Paste Refill Bag 30g
1 x Plain Horizontal Silk Scroll H-Scroll-#2B
1 x Daseng Transparent White Ink 105g
1 x Soft Shikishi Pre-mounted Palace Fan Shape Card(Large)
1 x 1 1/4 Shoushan Soapstone with lion Top #35
2 x Accordion Book with Fabric Cover #11
1 x Chinese Orchids in Our Backyard(watercolor, 2017)
1 x Lesson 15: Fruits and Veggies Etegami (DVD)
1 x Mood Seal #593 Secluded Orchids - oval
3 x Soft-Stiff Hair Combination Brush with Thicker Core
1 x Japanese Shodo Calligraphy Inkstick
1 x ACEO-F0498 Pink Lotus with Grey Ink Leaves
1 x Henry Li's Chinese Painting Class Video(20) DOWNLOAD
1 x Double Sided Japanese Ink Stone Made of Bakelite
1 x Lesson 6: Rose Wisteria and Cats (DVD)
1 x Single, Double and Triple Xuan Paper Assortment Pack
1 x Mineral Stone Green Powder #2(5g)
1 x Balin Seal Stone Oval with Squash Knob #002
1 x Palace Museum Painting Manual - Pines (e-book)
1 x Alum Powder for Sizing Rice Paper, Mounting and Snowy Effects
1 x ACEO-F0505 Vertical Lotus Composition C
1 x Red Hair Brush for Fine Outline and Calligraphy(L)
1 x Handling fee and Back Shipping for Carving Customer's Stones
1 x 3/8 inch (1cm) Qingtian Seal Stone with Box
1 x Basic Four(4) Chinese Painting Brushes(all 4)
1 x Henry Li's Chinese Painting Class Handouts PDF(Lesson 8-14)
1 x Small Mood Seal #210 Li (Lee, Yi)
1 x Additional Custom Seal Carving Service with Henry's Design
1 x Mountain Horse Hair Big Chinese Painting Brush
1 x 2- 5/8" Extra Long Bristle Wolf Stiff Hair Brush by Xu Laosan
1 x Blank Hanging Silk Scroll 59.5"x23.5" Pearl
1 x Painting Deer Step-by-step with Henry Li(Zoom recording)
1 x Chang Daichien to Picasso Legendary Killer Brush
1 x Shuniku Red Seal Ink Pad for Inkan Hanko Name Chop(5CM)
1 x Mulberry Paper #3 Unbleached 57x27.5 - 10 Large Sheets
1 x Folding Style Palette for Watercolor Paintings(L)
1 x Download Dragon and Phoenix Gongbi Painting Templates
1 x Henry Li's Chinese Painting Class Video(12) DOWNLOAD
1 x 33 Sheets Triple Xuan(Hsuen) Rice Paper 27"x54"
1 x BHA Super Wash Soft Brush
1 x Short-handled Wrist Brush #1
1 x Shuxu "Mouse Whisker" Stiff Landscape Brush by Master Xu
1 x Carnations for Mother\'s Day
1 x Seven Wolf Three Sheep Combination Brush
1 x X-Small Leaf-Vein Weasel Hair Stiff Miniature Painting Brush
1 x Small Mood Seal #204 Chen
1 x 3 Essential Three Basic Brushes for Chinese Painting or Sumi-e
1 x Henry Li's Chinese Painting Class Video(09) DOWNLOAD
2 x Mingjiao Gelatin Glue for Chinese Painting
2 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
2 x Silicone Mounting Paper - the Whole Roll (26.5" x 54.68 yards)
$3,189.60
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept