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Shipping and returns

Shipping and returns

We will ship your order within one-two business days from Rowland Heights in Los Angeles county, California.  We ship world-wide. To see the cost to your country, please add the items to the shopping cart and you will see a shipping calculator there. Simply select your country and click on "recalculate". If you are a local customer you may pick up your order by appointment(please call 909-594-9257 to make an appointment). 

 

The Shipping methods are available via USPS or FedEx depending on the cost. FREE domestic shipping on orders above $200.

 

If you are an international customer, please note that the minimum International shipping costs are $10 to Canada and Mexico and $22.50 to all other countries up to $99 maximum charge(Yes, we will cover the additional cost beyond $99. Please note that international package maybe subject to custom duty in your country and you are responsible to pay if any tariff incurred.   

   

Shipping costs are based on the size and weight of your order and address. Please add the items you are interested into the shopping cart and you will see the estimated shipping fee right on the shopping cart page. We will refund you if you were over charged than the actual shipping costs.   

 

We do combine your our orders the best way we can to save on shipping cost and expenses, and if there is a significant over payment on shipping we will pass the savings to you as a store credit or refund.  

 

We pack all shipments with great care. Due to the size in packing rice paper sheet, most papers orders require minimum order of 5. Be aware that all hand made rice paper come flipped from the manufacture, the soft folding lines do not affect the quality of the paper. We will loosely roll the paper for shipping. 

 

Money Back Guarantee

If you are not satisfied with your purchase, you are entitled to refund under the following conditions:
1) all materials returned are in re-salable conditions.
2) Contact us before you mailed back the return within 7 days of arrival or 30 days of purchase.
3) the return is securely repackaged for shipping and handling.

Ship the return prepaid to: Blue Heron Arts, 19386 Waterfall Way, Rowland Heights, CA 91748.

Note: Returns are accepted on approval within 7 days of arrival or 30 days of purchase. Due to the nature of the merchandise, no returns on DVDs, stone seal  items or other specialty items will be accepted.

1 x Lidded Ink Stone with Water Trench to Prevent Ink Drying
1 x Soft Shikishi Pre-mounted Palace Fan Shape Card(Large)
2 x 5 Essential Brushes for Chinese Brush Painting and Calligraphy
1 x Tessai's Tung Oil Soot Sumi Ink Stick for Chinese Painting
2 x Porcelain Box for Seal Ink Paste - Peach Flower
1 x Lesson 9: Monkeys and Gibbons(DVD)
1 x Goat and Wolf Combination Brush Extra Large by Xu Laosan
2 x Alum Powder for Sizing Rice Paper, Mounting and Snowy Effects
1 x Mica-Sized Single Xuan Rice Paper - 12 small sheets (8.75\"x12.5\")
1 x Jumbo Zen Brush Goat Hair with Real Ox Horn Handle
1 x Soft-Stiff Hair Combination Brush with Thicker Core
1 x Seven Wolf Three Sheep Brush(Extra Large)
1 x Baiyun White Cloud Soft Hair Brush Small
1 x Confucius Unsized Xuan Rice Paper Roll 9.5x787
5 x 2-1/8" Long bristle Wolf stiff hair brush by Xu Laosan
1 x Calligraphy Copybook the Heart Sutra by Ouyang Shun
1 x Henry Li's Chinese Painting Class Video(03) DOWNLOAD
1 x Happy Mother's Day! Mother and Baby Monkey
1 x Scroll Hanging String order by yard
1 x Durbar Square in Nepal(2019)
1 x Golden Pavilion (Kinkaku-ji) in the Snow
1 x Commission of a Portrait from Photo
1 x Blank Hanging Silk Scroll 39.5x19.5 MD-001 Coffee
1 x Blank Hanging Silk Scroll 59.5"x23.5" Pearl
2 x Carbon Copy Paper 11-3/4 x 8-3/8
2 x Shuniku Red Seal Ink Pad for Inkan Hanko Name Chop(5CM)
1 x Custom Chinese Seal Design Service(digital Only)
1 x BHA Super Wash Soft Brush
1 x Small Mood Seal #317 Goat or Sheep
1 x Henry Li's Chinese Painting Class Video(24) DOWNLOAD
1 x Celadon Brush Washer with Convergence Lip(Green Small)
1 x 1" Shoushan Soapstone with Lion Top #23
1 x Fu Baoshi Landscape Stippling Stabbing Brush
1 x 2 Japanese Shikishi Boards (10.5 x 9.5)
1 x 33 Sheets Triple Xuan(Hsuen) Rice Paper 27"x54"
1 x Basic Small Weasel "Leaf Vein" Brush
1 x Wool Felt Pad 19x19 Mat for Chinese Calligraphy & Painting
1 x The Deer-Mountain Horse Hair Biiff Brush Master-Crafted by Xu Laosan
1 x Indigo Chips 5g
1 x 
1 x Seven Wolf Three Sheep Combination Brush
1 x Goat Hair Soft Pasting Brush for Wet Mounting (Medium)
1 x Basic White Soft Hair Brush
1 x 6 Varieties of BHA Piston-filler Water Brushes & Pens
1 x Calligraphy Copybook Wang Xizhi's Preface of Orchid Pavilion
1 x ACEO-F0497 Lotus with Three Primary Colors
1 x Shuangwei Brand Red Seal Ink Paste 90g
1 x Basic Four(4) Chinese Painting Brushes(all 4)
1 x ACEO-F0510 Vertical Lotus Composition H
3 x 2- 5/8" Extra Long Bristle Wolf Stiff Hair Brush by Xu Laosan
1 x Japanese Shodo Calligraphy Inkstick
1 x Magnolia Sheep Goat Hair X-Large Brush
1 x Red Hair Brush for Fine Outline and Calligraphy(L)
1 x Henry Li's Chinese Painting Class Video(07) DOWNLOAD
1 x Cactus at Santa Rose Plateau
1 x Short-handled Wrist Brush #1
1 x Balin Rectangular Stone with Bamboo Relief #001
1 x Custom Design and Carving Name Seal Mood or Image Seals
1 x Blank Hand Scrolls Sized Xuan with Silk Brocade Box 16cmx2.6M
1 x Jumbo Zen Horse Tail Brush with Wooden Handle for Roland Class
1 x ACEO-V0020 Rambutan
1 x Plain Horizontal Silk Scroll H-Scroll-#2B
1 x 1 1/4 Shoushan Soapstone with lion Top #34
1 x Chang Daichien to Picasso Legendary Killer Brush
1 x Lesson 11: Chinese Dragon (DVD)
1 x Mineral stone Blue Powder #3(5g)
1 x ACEO-F0504 Vertical Lotus Composition B
4 x Peach Sap Painting Glue Powder a vegan alternative to gelatin
1 x Rouge Chips(5g)
1 x Shoushan Soapstone rectangular 2.4cm x 1.2cm #2
2 x Mingjiao Gelatin Glue for Chinese Painting
2 x Silicone Mounting Paper - the Whole Roll (26.5" x 54.68 yards)
1 x 200 Best Paintings by Fu Baoshi(E-book)
$4,653.17
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ABOUT SHIPPING

About Shipping

**For international customers please add items into the shopping cart and you will see a shipping calculator. Simply select your country from the pull-down manual and hit "recalculate" to see the cost. **  

We ship world- wide from Los Angeles, California. To find out the shipping cost, please add the items you are interested in to the shopping cart and you will see the shipping cost there. Free shipping on domestic orders above $200. Click here for more information about our Shipping and Return Policy.

We Accept